Shipping Policy
Welcome to Simply Undefined! Here’s everything you need to know about how we pack and ship our calming goods:
Processing Time
All orders are packed with care and ship out within 3–5 business days. During new product launches or holidays, please allow a little extra time—we’ll keep you updated every step of the way!
Shipping Rates
We offer simple, live-rate shipping for all U.S. orders:
- Free Shipping – Automatically applied on orders over $75
Order Tracking
As soon as your package ships, you’ll receive a tracking number via email. Keep an eye out!
International Orders
We currently ship within the United States only. We hope to expand soon—thank you for your support!
Lost or Damaged Packages
Things happen—and we’ve got you. If your order is lost or arrives damaged, please reach out to us at hello@simplyundefined.com so we can make it right.
Need Help?
We’re here for you! Email us at hello@simplyundefined.com or send us a message on Instagram @simplyundefinedkits.